All photographs from Lensjoy.com have a 100% customer satisfaction guarantee. If you are not completely satisfied with your purchase within 30 days after it arrives, return the print for replacement or a full refund of the purchase price. Email me and I will provide return instructions.
Note: This guarantee does not cover damage done by the framer or by the purchaser if the print is mishandled after receipt. Contact your frame shop for reimbursement if they damage the print. If your print is on Fuji Supergloss material and your framer is unfamiliar with handling it, provide them with the framing instructions page included with the print.
If the shipment arrives damaged, contact the carrier immediately and email me to arrange a replacement. All prints are shipped insured for the full value.
If your shipment is delayed, email me and I will provide tracking information. Allow three weeks from date of purchase for delivery to US locations. If I am in the field delivery may take longer. I have arranged for a card to be sent to the shipping address for your order if delivery is delayed for this reason and appreciate your patience until I return.
I can also be reached by phone at 503-329-3916.